0 Replies Latest reply on Mar 29, 2011 9:41 AM by maxbeard1

    Using Reader X Win 7 Error 1305

    maxbeard1

      Reader X (V10.0.1) OS Win7 Laptop Latitude D810

       

      Click desktop icon and reader opens, then get dialog box with reader has stopped working. Checked Task Manager and reader "Not Responding". Closed program.

       

      Control Panel\P&F\ARX\Change\Repair\SRX Setup Complete. Get same results as above.

       

      Tried Uninstall and it runs to: "Error 1305. Error reading from file C:\Program files\Adobe\Reader 10.0.1\ Reader\ACE.dll  Verify file exists and you can access it". Checked and file exist, retried with the same results, closed out.

       

      Used Windows Cleanup Utility and reinstalled and get the same results.

       

      Have Reader X on desktop and works OK.

       

      Need HELP. Thanks