2 Replies Latest reply on Apr 1, 2011 2:50 PM by Cine Real

    Audio in SD Capture CS5 breaks up with missing audio frames

    Cine Real Level 1

      While capturing SD footage using CS5 Premiere Pro in an SD 720 x 480 resolution project, the audio breaks up. Audio frames of the capture are missing at regular intervals, making the audio unuseable. The video is fine. This has only happened since we upgraded to CS5.


      Using exactly the same camera 1394 (400) hookup in an HDV project, the HDV footage has no audio problems. The fault clearly lies in the audio capture of SD footage in an SD project. The proper settings were used and demonstrated to Adobe Service on line. They were able to see and upload clips showing the problem. The same SD footage/camera setup was used in an OnLocation program capture with perfect footage.


      There is an SD audio Capture problem with CS5 Premiere Pro.


      This problem case #182091487, has been escalated for about two months with no solution. It is so confusing, that the upper levels have declared it to be a bug  and have even given it a bug number #2831864.


      Essentially they have shut down my editing suite. I can no longer edit using Premiere Pro CS5. I am being forced to go back to CS3 to finish projects.


      I currently edit on an MSI GT660R laptop


      •     Intel® Core™ i7-740QM Processor


      •     Genuine Windows® 7 Home Premium 64bit


      •     15.6" TFT-LCD Display (LED Backlight)


      •     NVIDIA® GeForce® GTX 285M 3D Discrete Graphics Card (DDR3 1GB VRAM)


      •     6GB (2GB x 3) DDR3 1066 MHz System Memory


      •     1TB (500x2) 7200RPM Hard Drive


      •     802.11 b/g/ n Wireless LAN with Bluetooth


      •     Dynaudio Premium Sound Speakers


      •     Dual SATA Hard Drive with Raid 0


      •     Accelerated CPU+ GPU performance with MSI TDE Technology


      •     MSI Cooler Boost Technology


      •     USB 3.0 for high speed data transfer


      •     Blu-Ray Optical Drive


      •     Built-in 720p HD webcam


      •     HDMI (High-Definition Multimedia Interface) output


      I want my CS3 back.