1 Reply Latest reply on Apr 1, 2011 4:34 AM by Mark23579

    Using email function from within Adobe Reader X

    Mark23579

      Hi Guys and Gals,

       

      I hope someone can help - I have a rather irksome issue where by I can not use the email button with Adobe Reader X when I try, Adobe crashes.

       

      I am using Server 2008 R2 64Bit and Office 2010 64 Bit.

       

      I have tried reinstalling Adobe Reader X

      I have tried reinstalling Office 2010 64 Bit

      I have tried the following also

       

       

       

       

      Unfortunately when I applied the Outlook64Bridge it broke the email from other office 2010 applications function.  Has anyone got any ideas of things we I can do to resolve this issue as it starting to fry my noodle!

       

      Thanks in advance.

      I guess the fix will work for all 32 Bit applications which internally uses the MAPISendMail call.
      This 32 Bit call is translated with FixMapi.exe into 64 Bit adress space of outlook 2010 and

      Before changing any registry values, save your registry part with the export mechanism.

      I case of an error you can easily restore your original values by double clicking on the exported reg file.

       

      To fix the problems for office 2010 add to this registry values

       

      [HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Outlook64Bridge]
      @="Outlook64Bridge"
      "DLLPathEx"="c:\\Windows\\winsxs\\x86_microsoft-windows-mapi_31bf3856a d364e35_6.1.7600.16385_none_ab2397727b134496\\MAPI32.DLL"
      "DLLPath"="c:\\Windows\\winsxs\\x86_microsoft-windows-mapi_31bf3856ad3 64e35_6.1.7600.16385_none_ab2397727b134496\\MAPI32.DLL"

      The path to the mapi32.dll might differ on your machine, so search the dll first to get the correct dll.
      Important is to get the x86 Version, which is the old 32 bit library.

      After applying this and setting the Outlook64Bridge as the default mail client in control console,
      I was able to send mails from 32 bit Acrobat with 64 bit outlook