-
1. Re: Slide Notes Disappearing Captivate 5
Vikranth p vivek Mar 31, 2011 9:45 PM (in response to KGTS)Hi,
I could not reproduce this issue from my end.
Can you delete the preferences once and check whether is it still happening?
[i.e. Delete "Captivate 5" folder in C:\Documents and Settings\User Name\Local Settings\Application Data\Adobe]
Also, is it possible to share your project? so that we can investigate further on this issue.
You can e-mail me to my ID vikranth@adobe.com
Thanks,
Vikranth.
-
2. Re: Slide Notes Disappearing Captivate 5
DavidNuckols Apr 25, 2011 5:53 AM (in response to Vikranth p vivek)A developer on my team has experienced the same thing. We are running Captivate 5 on Windows 7 Enterprise, however.
-
3. Re: Slide Notes Disappearing Captivate 5
Emiline_728 Apr 28, 2011 6:43 AM (in response to KGTS)We are experiencing something similar - except entire folders and files are disappearing. We are working on Windows 7 64bit workstations and using Captivate 5 saving files to our C: drive (now saving to multiple locations so we do not lose our work). A colleague is able to reproduce the issue - Clicking END to stop recording deletes all files in the Publish location.
Recently, we upgraded from Captivate 3 to Captivate 5 when we moved to Windows 7. We have had problem after problem but were told Captivate 3 would not work after we upgraded OS (since then we've been able to get Captivate 3 working on our Windows 7 with 64bit only). Captivate 5 runs very slow even on an 8G RAM 64bit machine........
-
4. Re: Slide Notes Disappearing Captivate 5
KGTS May 2, 2011 1:03 PM (in response to Emiline_728)all,
I actually found the answer to my own question, in a way.
One of my projects apparently was corrupt an it was causing the issue with the disappearing notes. However, after rebooting my computer, clearing the Adobe Captivate Cached Projects, I opened a different project in Adobe Captivate 5, and all the notes were in place. After a while, I figured that as long as I don't open the corrupt file, my notes remain in place. I had to recreate the corrupt file though and save it with a different name.
I also noticed that the files are more likely to get corrupted if they are long (over 70-80 slides long) or if they have a lot of animations (really a lot).
As for the people using Captivate 3.... You may be used to Captivate 3 and it may be hard to switch software, but Captivate 5 is a lot more powerful and has a lot less issues than Captivate 3 ever did. I would reconsider, if I were you...
Sometimes, simply republishing a project helps...
If the "stop" button is a problem, I'd copy all the slides (in the source file) to a fresh new project, except for the one with the stop button; and then I would try to recreate the button that causes the issue, save and republish the new project.

