Yes, I am getting a similar problem on Windows XP SP3 & Reader X.
I am rolling back to version 9
Rollback to version 9 has fixed my problems. No issues found since
We're experiencing the same issues but it doesn't seem to be restricted to Ad
obe Reader X. We have some users using Adobe Reader
We're using WinXP pro Sp3; it occurs on different brands of Pc's and different brands and types of printers, HP deskjets, laserjets to Lexmark Laserjets and Kyocera Mita Laserjets.
It occurs trying to print from a pdf opened in IE or an attachment in an email. Reprinting the exact same document a second time will usually print OK. The time we've been able to duplicate the problem back to back is printing an email attachment by "Right clicking" the attachement and then clicking "print" at that point the whole document prints garbled.
Our other print outs; File > Print, usually start out OK but somewhere's down the page it prints garbled text, then reprinting will be OK. It doesn't happen all the time, just randemly.
I'm having a similar problem. The PDF files are forms downloaded from IRS. I open them in Adobe Reader 10.0.0 and they display correctly. When printed, about half of the documents have all the characters shifted to the next alphanumberic character, for example: "a" printed as "b", "1" printed as "2", etc. Reprinting the same document usually results in the correct characters. Win XP3, printed to Canon Pixma mg5220.
There are many posts about similar problems -- involving various Windows versions, various Adobe products and versions, various printer manufacturers and models. Some users report an intermittent problem, some report a good print on the second attempt. This looks like an Adobe problem, and I'm surprised that it hasn't been solved or even addressed yet.
Is this problem specific to PCL printers only? And, do you encounter this problem when printing a PDF via browser?
I upgraded from 9 to X and immediately found all my eBook print jobs to my Toshiba eStudio 3511 were a mess - if I tried to print 20 copies of each book it wanted to print 20 copies of page 1 on single sheets and no duplex. Some pages had no proper print other than an error message with a long code. It would not sort. I tried resetting the print dialogue prefs to no avail. So i gave up and reverted back to V9. Mind you, I've never been happy with V9 as the colour reproductions seem to change now and then for some reason (e.g. sometimes colours washed out or lack of detail in photographic images) - never thought 9 was as stable as updates prior to 9. BTW I still use Win XP Pro SP3.
No, this problem is not restricted to PCL printers only -- the posts
include a variety of printer brands and models.
Thanks for reporting the problem.
Could you please answer the following questions in order to help us investigate this issue?
1) Is this issue specific to a particular pdf document? or does it occur with all pdf document?
2) Could you please share the pdf document at email@example.com mentioning the forum link in the subject line of the e-mail?
3) what is the exact make of the printer on which this issue is reproducible?
4) Is this occuring with PS/PCL/GDI printer driver?
5) What is the system configuration?
Any other information which you believe should help us investigate.
My reply earlier on this topic summarizes a number of the relevant
factors gleaned from the many reports of this error (Google something
like "garbled characters pdf" or "garbled print pdf") -- many of
which can be found elsewhere in this forum. And the problem appears
to have been reported for Adobe Reader 8, 9, and 10 as well as other
Please note in my reply the specific nature of "garbled print" (and
also reported by others who took the time to analyze and describe the
error): characters are shifted up by one -- A prints as B, c prints
as d, 1 prints as 2, space prints as !, etc. Users often report that
a second attempt to print succeeds.
To answer your specific questions:
Garbled print can occur with various versions of Windows, and various
makes and models of printers, many of which are using standard
printer drivers (non-PS). The particular documents which misprinted
for me are various U.S. federal income tax forms for 2009, including
form 1040, schedule A, and others. I doubt the problem is specific to
a particular document, although there may be a common thread in how
the documents were created. However, an important point to note is
that the same documents also print correctly at times. This would
indicate that the source of the problem is NOT in the document itself.
I suspect the problem occurs when the pdf document is closed before
the print job begins. That would apply to the first post on this topic.
I should have added that the garbled print errors which I experienced
were all with documents printed directly from Adobe Reader, not from
within a web browser.
I realize a lot of time has passed, but we experience the same issue still. It seems that when we close the PDF too quickly after printing we have this problem, but if we leave Adobe open long enough for the spooling to finish, then things print fine.
I agree that the cause of the problem seems to be closing the
document before the print job is finished.
I've found even though this issue was fixed as of Adobe 10.1.4. Unfortunately the issue is back in the latest Version of 11.0.02. We've had to roll back to version 10 because of this issue.
1) The unreadable characters happen for all PDFs when printing via the exec command.
3) On 2 Printers, a) Brother MFC665CW b) HP OfficeJet Pro 8600 Premium
I have a user experiencing this with a Canon iP4500. Reinstalling the printer did not help.
The text all prints as the next adjacent alphabetic character.
The error occurs even when leaving the document open.
We're using XP Pro SP3 on Dell Latitude E6410 with BIOS A03.
Adobe Reader is X 10.1.0.
Images print fine, so using print-as-image will work okay.
The same document prints okay to other printers on other machines and to the same iP4500 on another computer (unknown Reader version, but XP, likely Home).
For what it's worth, a PDF file with the problem was created with app Adobe InDesign CS5 (7.0.4)
PDF Producer Adobe PDF Library 9.9.
PDF VErsion: 1.5
The document is 667,605 bytes big.
JEdit says it's encoded with Cp1252. It also show Macintosh was used for CS5 and Photoshop on this doc.
I couldn't find the text that prints garbled anywhere in the document, not NAPA or OBQB. Perhaps it was stripped out by JEdit due to the encoding.
I should have tried to print and include fonts when I had access to the user's machine.
Message was edited by: PReinie. Add more details about the PDF file.