Images Not Retaining Position After MS Word Import

[Guest]

Good afternoon,

I am having trouble importing a Word document using RoboHelp HTML 9.  When I used the version 8 trial, and imported a Word document, the images would all retain their original positioning.  For example, a screenshot (jpeg) could have a smaller image such as an arrow laying over it, pointing to a specific spot.

When I use the import feature in RoboHelp 9. I am unable to get the images to overlap.  Any ideas?

Below are two screenshots to show you what I mean.

Thanks!

Jim

Robo 8 - worked properly

Robo 9

[Captiv8r]

Welcome to our community, Jim

When you imported using version 8, did those sail into the project as two separate images? Or were they a single image where the arrow and the other image were combined?

Cheers... rick

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[Guest]

Hey Rick!

Thanks for the welcome.  Good question - I believe they would have come in as two seperate images, unless 8 and 9 are handling things completely different.  I know that from my end, the document being imported is exactly the same, so I suppose RoboHelp would be the one deciding whether or not to bring them in together or seperate.  Are there image import setting options I am missing?

I can probably install a copy of 8 on a different machine and try it out again.  Unfortunatly, I don't have the projects I created in 8 anymore.

-Jim