I have Adobe Reader, version 10.2, with Windows Vista, Home Premium edition, 32 bit system. I have installed and reinstalled Reader 10 times, tried an answer that did not help back in 2007 from yor forum. I have to download medical records, please assist me. As you can see I only know the basics of computer and have done my part in resolving the problem, now I need your help. (PS I am a senior citizen)
Four days ago I did not have this problem. Would you recommend backing back my computer to 4 days ago, if it will resolve the problem?
I have 2GB of memory and about 65% left of it.
Does the file actually open in Adobe Reader or is it opening in something else (I would tend to guess the latter)?