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Hi atrzebunia and welcome to our community
Are you saying you are using RoboHelp HTML? Then designating Word 2003 as your editor? If so, you may as well get used to the struggle. I'm not sure you will find an acceptable solution.
If you are editing HTML content, I'd highly recommend that you switch to something designed to edit HTML content. Either use the RoboHTML WYSIWYG editor or possibly Dreamweaver.
Thanks for the response Rick. I am using Robohelp HTML for our on-line manuals. I switched from using Robohelp WYSIWIG because it has very limited formatting options with regard to bullets, numbers, indentation, etc. So, do you know why Robohelp would offer MS Word as an editor if it creates so many issues with formatting? Is MS Word an ideal editor for non-html Robohelp projects?
RoboHelp started as a Word toolbar and in some environments there is simply nobody who can use any other editor. Others can but prefer not to. I take the same view as Rick, if you are creating HTML help, do so with an HTML editor.
It also means you can do things with the help that cannot be done using Word as the editor. For example some people like a graphic that changes when clicked such as when the user accesses dropdown text.. It opens up many possibilities.
With Winhelp gradually dying, online help is becoming HTML based.
BTW. You referred in your first post to Normal.dot. That is not the template that RoboHelp for Word is applying to your documents. In Word, look in File | Properties or look in Templates.
Thanks Peter. I appreciate your response.