5 Replies Latest reply: Apr 11, 2011 8:06 AM by KGTS RSS

    Hot spot area in a Quiz Question

    KGTS Community Member

      I am working in Captivate 5, Windows XP.

      I  created a Hot Spot Quiz Question with 5 hotspots. In 4 of those Hot  Spots, I unchecked the "correct answer" checkbox in their respective  Properties; however, in the Properties of the 5th Hot Spot I checked the  "Correct Answer" check box. I am giving users 2 attempts to answer the  question, the project continues on either Success or Failure.

      I do  not believe that I need to do anything else in order to indicate the  correct answer. However, when I publish or preview the project and  answer the question either correctly or incorrectly (regardless), the  Project displays the text caption that states that I answered the  question incorrectly and does not award me any points.

      Is there something additional that I need to do to indicate the "correct answer" associated with a Hot Spot?

       

      Thank you

        • 1. Re: Hot spot area in a Quiz Question
          Vikranth p vivek Community Member

          Hi,

           

          If you click only on the 5th hotspot, then the question is treated as answered correctly and you are awarded points.

           

          If you click on any of the other hotspots, then the question is treated as answered incorrectly and points are not awarded.

           

          Regards,

          Vikranth.

          • 2. Re: Hot spot area in a Quiz Question
            KGTS Community Member

            Good morning,

            That's the weird part.... If I click only on the 5th Hot Spot (as you say), the

            question is still treated as answered incorrectly and no points are awarded...

            (same with the other 4 Hot spots).

            Why?

             

            I am not clicking them all at once.

            Thank you

            • 3. Re: Hot spot area in a Quiz Question
              Vikranth p vivek Community Member

              Hi,

               

              I could not reproduce this issue with the new project.

               

              Would it be possible for you to share the project which has the issue?

               

              Thanks,

              Vikranth.

              • 4. Re: Hot spot area in a Quiz Question
                KGTS Community Member

                Good morning,

                do you think that the issue is somehow local to my PC?

                I am able to reproduce the issue with the new project, the old project, and

                another project that I've developed over the weekend.

                If you think that the issue is local, can you recommend what I should check and

                troubleshoot to try and resolve the issue?

                Thank you

                • 5. Re: Hot spot area in a Quiz Question
                  RodWard CommunityMVP

                  You could try clearing your cache via the Clear Cache button in Preferences.

                   

                  If that doesn't solve the issue, you could also try deleting the folder where Captivate 5 stores Preferences data for your user profile.

                   

                  Since you are on Xp this folder is located at: C:\Documents and Settings\<USER NAME>\Local Settings\Application Data\Adobe\Captivate 5

                   

                  Just close down Captivate, find the Captivate 5 folder at the location shown above for yor system, and delete it. You don't need to worry because Captivate builds another one next time you start it.   Sometimes this seemingly radical step has solved some wierd behavioural issues.  It might solve your issue with the Hot Spot question.