3 Replies Latest reply on Apr 7, 2011 8:09 AM by John T Smith

    Constant errors with Premiere Elements/Photoshop 7 - will upgrade to 9 help?

    annedrew

      I currently have Premiere Elements 7 and Photoshop 7 on my computer. Both crash a lot, often with no error messages. I also cannot seem to backup my Photoshop files. I want to purchase and install Premiere Elements 9 (and Photoshop) but am worried about losing my existing images/video. I'm also concerned that I will have the same issues once I upgrade to version 9.

       

      If I cannot backup these files, is it probable that I will lose them? Any advice is appreciated.