What version of After Effects? What operating system? What is the exact path that you're looking in?
Cs5, windows 7 and the location is
computer/local disk (C:)/program files/adobe/adobe after effects cs5/support files/presets...presets is missing! I tried downloading the extra packs with templates on the site here but it still is not showing up. What could be the issue?
Check the folder permissions and owner. Seems like there is something wrong there and AE can#t access the data.
permissions are all enabled, tried reinstalling the extra bundles included with my software and I still do not have a folder named presets in Support Files, what gives!?