Welocome to the forum.
First, a few questions:
What mouse driver are you using?
What is the make/model of your video card (yes, video card)?
What is the number/date of your video card driver?
Good luck, and let us know a bit more, please.
Hi, thanks for getting back so quickly.
>What mouse driver are you using?
This a MS USB Dual Receiver Wireless Mouse (Intellipoint ) version 18.104.22.168, date 14-12-2010
>What is the make/model of your video card (yes, video card)?
NVIDIA GeForce 9800 GT
>What is the number/date of your video card driver?
NVIDIA, version 22.214.171.12427, date 26-062009
According to the update feature of Comuter Management (Windows 7, 64bit), these drivers are up to date.
Still, I don't understand why Premiere version 8 works fine and version 9 doesn't.
Thanks for your help.
The first thing that I would do is to go to the nVidia site, plug in your card, and your OS, and download and install the latest driver. Windows' driver utility is almost always off by a half-dozen driver versions, or maybe many more. Then test again.
There have been some issues with Adobe programs and the MS InteliPoint drivers, but most of those were with older InteliPoint drivers, and I have not seen reports of issues with later ones, but that is something to keep in the back of your mind, in case the video driver update does not fix the issue. With some older InteliPoint drivers, Adobe programs had a very bad flicker in the GUI, but some reports of "dead zones" in the GUI were also reported. Then, the "trick" was to go with the MS Generic Mouse Driver, until MS got the updates corrected. Not sure why MS never bothered to test their drivers with Adobe programs, but guess they just tried Word and Outlook, and let it go at that?
Did the updates, latest NVIDIA driver (of Jan 2011), went back to generic mouse driver, but no improvement, unfortunately.
Sorry to hear those results. I am out of ideas on what could be causing the issues. I hope that someone else has more ideas to offer.
I would also post to the PrE 9 Forum at Muvipix Community, as then many more folk can see your problem, and possibly offer some assistance.
Good luck, and sorry that none of my theories panned out.
No worries. Thanks for your help.
I think I'll look for alternative software if I can't find/get a solution.
Many people have been satisfied with Sony's Vegas, CyberLink's PowerDirector and Magix MovieEdit Pro. I have the latter two, but rely on my Adobe NLE programs for 99% of my video-editing work. The others are just tools, that come into play for certain Assets. Still, if you are looking for alternatives, I'd do trials of those three.
Good luck, and I hope that someone will have a fix for you.
I too am having problems using my mouse to select options in dialogue boxes in Adobe Premiere 9. It is most frustrating and the seller only suggests it is other softweare on my computer that is conflicting with Adobe and causing these problems. Not good enough Adobe.
The seller said the Adobe software is not faulty if it can be loaded, but if you can't use it when it is loaded, surely that means it's faulty!
I am already regretting buying it because it looks like I'm stuck with a useless software programme. I'll certainly be making load noises on YouTube and Ebay so that others aren't faced with buying Addobe that doesn't work.
Haave you found any solutions to your mouse problems?
I've stopped using version 9. It's crap with the mouse. I hate Adobe for not taking responsibility. Version 8 is working fine, so they must have changed something.
Sent from my iPhone
Thanks for your reply Rene.
I rang Adobe Customer Support and they were able to sort out the problem for me. It was a DPI problem. Changed the setting (font I think) to 100% instead of the 150% it was set on, and the mouse works fine! Yay!
That is very useful information, and thank you for taking the time to post it.
The monitor's resolution, when not set to the device's native resolution, has cause similar problems in Photoshop. Why I never thought of that in PrE shows a weakness of my memory. Your reinforcing that, has imprinted it now, and I will remember to ask about the monitor's resolution, when buttons, etc. do not work in the GUI.
Glad to be of help Bill.