1 Reply Latest reply on Apr 13, 2011 3:14 PM by rizwan.54

    Activated Adobe digital under wrong user name

    lissydoll24

      I downloaded ADE on to my MAC and activated it under my email address and password.  Unfortunately my Nook is set up using my husband's email and password so it will not recognize the book that I have downloaded with ADE.  Is there any way to change the user account on ADE?

        • 1. Re: Activated Adobe digital under wrong user name
          rizwan.54 Level 1

          Hi,

           

          In order to fix the problem please follow the steps as given below.

           

          • With it powered on, press Settings on the touch pad, then Device, then "Unregister your Nook", Confirm.
          • Then below it, press "reset to factory settings", Confirm.
          • It should reboot and act basically as new.

           

          Now connect your Nook to your computer and open Digital Editions.

          It will ask you to authorize here you need to enter your ID.

           

           

          I hope this will help you!!!

           

          Regards

          Rizwan