Looks like there are more characters in the path than in a topic.
You are trying to create a folder but RoboHelp is not letting you create it where you want and when you look at that location in Windows Explorer, there is already an empty folder there, correct?
If that is the case, then why not delete the folder in Windows Explorer, or just rename it if in doubt?
It's either that or that quite simply RoboHelp 9 will not let you create a path that long. Try moving, or just copying e-CLAS CPP for Agencies etc to the root of your C drive.
See www.grainge.org for RoboHelp and Authoring tips
Thank you. I bet it is the path name being too long because I have a Headquarters guide of the same and it has to be on C: root. So that is most likely the problem then.
Our coverage names are too long. I try to make save name shorter when I create my topics but for the folders themselves, they have to show the full name for the index.
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Best practices is to ignore that "My RH Projects" folder and create a c:\projects\ folder to hold your projects in.
It definetly the problem with the path too long as it is esceeding 256 characters, please try using a folder in the C: (C Drive) to keep the Projects to vaoid such issue.
Hope this will help