2 Replies Latest reply: Apr 15, 2011 11:10 AM by myscreenname1996 RSS

    Acrobat could not open 'xxx.pdf' because it is either not a supported file type

    myscreenname1996

      Trying to open PDF files from an Outlook email attachment.  Running Adobe Reader v. 9.3.3 (and would like to stay on this version).  The error that pops up says that Acrobat could not open 'xxxxx.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).

       

      The user with the issue is giong to try to contact the client and see if they can resend.  I am wondering if anyone has run into this and has found a way to get it fixed.

       

      Thanks much.