0 Replies Latest reply on Apr 18, 2011 6:37 AM by Eva-KCI

    Customs Buttons Missing From Output

    Eva-KCI

      RH 9

      WebHelp Pro, RH 9 Server, & version is 9.0.0.228

       

      I have added custom buttons to the XP-Silver Skin; updated the window by marking the checkboxes for the new buttons; and I selected the corresponding window as the default window to generate/publish.

       

      When I generate and view the output (prior to publishing) the buttons are on the output toolbar and work.  When I publish to the server and view the output from the server URL, the buttons are not there.

       

      To be honest, I have not found any information on why the server URL works differently.  Any guidance on getting the buttons to appear on the server URL or if it's not possible, any information that may help me understand the server URL restrictions/differences?

       

      rh a.gif
      rh b.jpg

      Thank you,

      Eva