3 Replies Latest reply on Apr 17, 2011 7:54 AM by John T Smith

    Problems installing Premiere Elements 9

    stour Level 1

      I have recently bought a new PC (windows 7 64 bit). I have successfully installed a number of programs that have previously been on the old PC running XP, including Photoshop Elements 9. When trying to install Premiere Elements 9 however it loads ok until the Templates section and I get two error messages " Windows Installer Service could  not be Accessed......" and  "The installation process has encountered a an error whilst installing MXSML. I have successfully loaded other programs since trying to install Premiere

       

      Suggestions anyone?