2 Replies Latest reply: Apr 15, 2012 2:31 AM by pwillener RSS

    Blue Screen after installing Flash 10.2.159.1

    wired_retired Community Member

      I got my reminder this am. that Flash had a new version. I cancelled that and downloaded the DLM free version and the flash uninstaller. I followed the usual precautions, made sure the previous version had uninstalled and installed v.10.2.159.1.

      On restarting I got a blue screen. Now this is the first BSOD that I have had for almost 2 years since my HDD started to fail.  My reliability centre shows that Windows shut down unexpectedly.

       

      Problem signature

      Problem Event Name:     BlueScreen

      OS version:     6.1.7601.2.1.256.48

      Local ID:     2057

       

      Extra information about the problem

      BCCode:     7f

      BCP1:      00000000

      BCP2:     00000000

      BCP3:     00000000

      BCP4:     00000000

      OS Version:     6_1_7601

      Service Pack:     1_0

      Product:     256_1

      Bucket ID:     0x7f_0_cmudax3+1ecfb

      Server information:     9039b550-454d-44d4-a47a-a6f7abeec9eb

       

      32bit Windows 7 Pro. pc, 1GB RAM, 500GB HDD, GeForce 8600GTS. IE9 RTW.

       

      My pc restarted OK the second time; Windows started OK; appears OK now.

      Has anyone else experienced similar problems after installing this flash update.

      I only ask because so far I have had no problems with my flash for a while.

       

      Message was edited by: wired_retired

        • 1. Re: Blue Screen after installing Flash 10.2.159.1
          Klaymen@adobe.com

          Same problem hapend to me, on couple of trys. Installer reach to 100% and then with nothing turn on (programs, games, etc.) blue screen pop up.

           

          Problem signature:

            Problem Event Name:     BlueScreen

            OS Version:     6.1.7600.2.0.0.256.1

            Locale ID:     9242

           

          Additional information about the problem:

            BCCode:     1000007e

            BCP1:     FFFFFFFFC0000005

            BCP2:     FFFFF880054CB8F2

            BCP3:     FFFFF880031A8938

            BCP4:     FFFFF880031A81A0

            OS Version:     6_1_7600

            Service Pack:     0_0

            Product:     256_1

           

           

          64bit Windows Ultimate , Intel(R) Core(TM) i5-2500k CPU @ 3.30GHz, 8Gb DDR3 Ram, Radeon 6770HD

          • 2. Re: Blue Screen after installing Flash 10.2.159.1
            pwillener CommunityMVP

            What Flash Player version?

             

            What is the device driver version & date of your display adapter?