2 Replies Latest reply on Apr 25, 2011 7:55 AM by Eva-KCI

    RH 9 Index Malfunctioning

    Eva-KCI

      RoboHelp 9.0.0.228/Server 9

      WebHelp Pro

       

      A blank Web Page dialogue appears when the end-user selects an Index keyword that has more than one topic associated to it.  For Index keywords that only have one topic associated to it, there is no issue (that topic opens up after clicking on its index keyword).  The issue is only occuring when viewing the project link from the server.

       

      rh c.gif

       

      We recently upgraded from RH x 5 to RH 9.  We have identified other issues with the RH 9 server link (posted separately) that we don't understand.  Any guidance on how to get the RH 9 server URL to function more like the project view? or information that can help shed light on why they are so different?


      Thank you,

      Eva