5 Replies Latest reply on Apr 20, 2011 8:38 AM by MackDuff

    Glossary Tab Content is not Showing in .chm on Windows 2008

    MackDuff Level 1

      We just discovered that our Glossary content is not showing in the our compiled .chm help files on Windows 2008 64 bit.

      We made sure that the HHActiveX.dll was on the machine and registered it, but it still does not display the content on Windows 2008 64 bit machines.  We did the same procedure on Windows 2003 and the Glossary content is now displayed. It also seems to work on Windows 2008 32 bit, so I assume that this is a 64 bit issue. Is this a known issue? Is there a workaround?

      We are currently using RoboHelp 8 (Technical Communication Suite 2) to generate the .chm files.

      Any information would be very much appreciated.

      Thanks,

      Mack