0 Replies Latest reply on Apr 19, 2011 10:51 AM by darrenh199

    Native printer driver (Mac)

    darrenh199

      I have a mac laptop which uses a Xerox driver with department accounting which pops up a prompt asking for a department number every time a job is printed.  This driver works perfectly in any other program, but when I print with adobe reader, it doesn't display the prompt and tried to print with no department ID, which fails when it gets to the printer since this is required.  From what I can tell acrobat tries to override most of the print driver settings itself, which is most likely what's causing this.  I even tried the "Print as Image" option, but had the same problem.  Is there any way to get Acrobat to completly use the native OS printer driver instead of its custom one which doesn't seem to support the Xerox accounting feature?

       

      Thanks.

       

      Darren