2 Replies Latest reply on Apr 21, 2011 12:41 AM by pwillener

    Problem in installing Reader

    derekbarrier

      I have a problem in installing Reader X.

       

      Windows 7,  64 bit, and trying to download using IE8  (32 bit.)   I have checked that the Security options for Trusted and Internet zones are set to default   -  I assume that this would then not stop any ActiveX errors or suppress any ActiveX messages.

       

      Have Norton Internet security. but to avoid any issues have turned off firewall and virus scan for the download period.

       

      I go to the adobe download, and select reader X.   Then press Download - I get a warning screen that, depending upon my security settings, I may see some of the following steps.  (With a number of different scarios listed.)

       

      But the process just stops here - I do not get any Information Bar messages coming up in IE8 that I can respond to.   Just stays at the prescreen, and cannot get any file to download.

       

      I cannot find any way of donwloading and saving any installation file to the PC, which I can then run offliine.

       

       

      Any help please???