1 Reply Latest reply on Aug 10, 2011 6:53 AM by TWorthley

    Submit by Email Does Not Work in IE9

    binhha

      I have a PDF form that is on our company Intranet with a Submit by Email button.  When a user uses Internet Explorer 9 to open this form and hit the Submit by Email button, the Select Email Client window appears.  After selecting Desktop Email Application, nothing happens.  No email client opens up.  It works with the latest version of Firefox and Chrome though.  Anyone run into the same issue?

       

      Running:

       

      Windows 7 SP1

      Internet Explorer 9 (9.0.8112.16421)

      GroupWise 8

      Adobe Acrobat X Pro (10.0.2)

        • 1. Re: Submit by Email Does Not Work in IE9
          TWorthley Level 1

          I am having a similar issue, but with different software. We have a form on our companies intranet with a submit button. If you are an XP user the email (Outlook) box opens and you can send it off. If you are a Windows 7 user, you hit the submit button and nothing appears to happen. It is sending the email behind the scenes, but the user has no idea that it has been sent, therefore the reciever gets several unecessary emails from the same user.

           

          Windows 7

          Outlook 10

          IE8

          Acrobat X

          Sharepoint

           

          Any suggestions would be grateful !!!