I'm having what seems like a similar issue with the Mac versions of PSE9 & PRE9. When I try to mount/install from the .dmg downloads I'm getting a "not recognized" message.
I finally bought PSE & PRE9 at Staples and had someone who knows computers
install it on my laptop. They created a new user and it installed without a
This makes no sense. I didn't solve anything. I am unable to download PSE 9
even though I paid for it. That is the help I need, not this!