5 Replies Latest reply: Nov 15, 2006 12:31 PM by RayOrr RSS

    flash player not working in IE7

    s_mccoy
      I'm not sure why this is happening but recently the flash player stopped woring with some instances of flash content but not others. For instance, I can't view the flash content on the Adobe.com home page but if I go to the Adobe Studio home page the flash content works just fine. I have no idea what's causing this problem or where to begin fixing it. I can't even view teh Flash Player advanced settings because they require flash. Anyone else having trouble like this with IE7?
        • 1. Re: flash player not working in IE7
          pond scraper
          I have noticed the same thing. IE6 displays just fine but IE7 does not. By Reviewing SWF pages within the same web site some display properly and others indicate there is a error when viewing in IE7. Any help would be appreciated.
          • 2. Re: flash player not working in IE7
            RayOrr Community Member
            Upgrading to IE 7 seems to sometimes be somewhat problematic. I just went through it and could not see any Flash stuff from some sites, yet I had Flash Player 9 installed. Here is what worked for me:

            Uninstall Flash Player from this link (do not use the Windows Uninstall features)

            http://www.adobe.com/go/tn_14157

            Then go back to the Adobe home page and install Flash Player.

            It looks like the Adobe home page and the Adobe Studio 8 pages may use different Flash Player detection schemes. It's interesting that one page finds FP with IE7 and the other does not!
            • 3. flash player not working in IE7
              s_mccoy Community Member
              Thanks Ray, I'll give that a shot when I get home. I don't think it's so much IE7 as it was working just fine for quite some time, even the betas worked fine with Flash.

              Update: Thanks Ray, that seems to have done the trick.
              • 4. Re: flash player not working in IE7
                Newsgroup_User Community Member
                After reading this thread and still using IE6 - i upgraded to IE7 and it installed without a hitch -
                tested several flash sites and they all worked fine - it has to be something system-specific -
                maybe a popup blocker of some kind?

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                s_mccoy wrote:
                > I'm not sure why this is happening but recently the flash player stopped woring
                > with some instances of flash content but not others. For instance, I can't
                > view the flash content on the Adobe.com home page but if I go to the Adobe
                > Studio home page the flash content works just fine. I have no idea what's
                > causing this problem or where to begin fixing it. I can't even view teh Flash
                > Player advanced settings because they require flash. Anyone else having
                > trouble like this with IE7?
                >
                • 5. Re: flash player not working in IE7
                  RayOrr Community Member
                  Chris,

                  I agree that system configurations and installed software differences are likely culprits. Last week I upgraded my laptop from IE6 to IE7, shutting down all apps and disabling virus and spyware stuff. No problems seeing Flash player stuff.

                  However, Monday morning I got a pop-up message on my desktop from Microsoft that an important upgrade was waiting... click here to install upgrade. Not knowing why the "auto update" feature didn't kick in, I did the sheep thing and just followed instructions - "click to upgrade". I had several programs open on my desktop (PhotoShop, Flash 8, MS Office, 3 browsers, etc), along with my "High" security level of virus suite protection. Then I discovered I was upgrading to IE7 - not what I wanted to do just then, but oh well.

                  When the upgrade was completed, I discovered some sites did not display Flash content! Now, I have no idea which of the 95 processes shown in the Task Manager could have been responsible, but I doubt that it was Flash Player 9.

                  I think my system and Registry stuff is pretty clean, at least better than the average PC user. Yet, I had a problem. Interference caused by something, and all without any warning messages, etc.

                  I will never know the cause of this problem, only that an uninstall and re-install from Adobe and all was well.

                  Now I remember why I hate computers!