4 Replies Latest reply on Sep 27, 2011 2:59 PM by jonathandavidson

    Cannot export to Quicktime anymore. Please help.

    timetripfilms

      Hi all,

       

      I did some maintenance on my computer recently and now I can no longer export to Quicktime format.  The maintenance involved deleting old footage plus a bunch of "Media Cache Files," which were taking up nearly 90 gigs of space.  90 gigs!  I guess over the years it built up!  This was the first time I ever messed with these files, in fact I didn't even know they existed until recently.  I found them within the following file structure:

       

      AppData > Roaming > Adobe > Common > Media Cache Files

       

      I did some research before deleting them and everything I read said it was ok to do so, but ever since I haven't been able to export to QT in Premiere Pro or After Effects.  Premiere gives me the error message, " Unable to create or open output file."  I reinstalled QT, but that didn't help.

       

      I normally don't export to Quicktime format unless I'm doing some animation projects in After Effects, which is what I'm working on now.

       

      Any help is much appreciated.

       

      Thanks,

      Matt