2 Replies Latest reply on May 11, 2011 1:28 AM by VDOSurfer



      why is it that i get the red screen that says media offline? i dont use an external hard drive, i dont move my footage and i still get this problem only on random shots.

        • 1. Re: QUESTION?
          the_wine_snob Level 9

          The Media Offline indicates that for one reason, or another, PrE has lost the link to the Assets. This ARTICLE will give you most of the possibilities.


          Hope that this helps, and good luck,



          • 2. Re: QUESTION?
            VDOSurfer Level 3

            If you right click on the clip (in the Organizer window) and select "Update" option, does the thumbnail come back? Or does it still remain offline?

            If it remains offline, I suggest you re-import it. If it comes back, all is well and hope it does not happen again.