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1-expand your timeline and look, frame by frame, at that time point to see if there is anything odd
2-export as DV AVI and then use a Microsoft product to convert to WMV
Thanks for the quick response John. While I was waiting, I went ahead and exported it to Flash Video (.FLV). Everything looks and sounds perfect in the FLV file. That leads me to believe the problem is not something on the timeline. I'm not technically skilled with codecs and other audio stuff to be able to troubleshoot further. But I do need the final output to be in WMV.
If I can't figure it out, I'll have to either split it up into two WMV files and combine them, or export the whole thing as an AVI and then convert to WMV like you suggested.
Can you let us know which player are you using for palying the WMV file and which for playing the FLV file.
For the WMV Export that you need, I will second John T's suggestion to try the Encoding in the MS Encoder. Many users have found that it did a much better job with both Audio and Video, than the Adobe products.
I am using both Windows Media Player and also VLC media player. The sound cuts out at the same spot for each player for the WMV version, but it works fine in the flash version.
After posting this original problem, my boss came back with some suggestions for the video. After I made those edits (which were mostly cuts), I attempted to save it again as a WMV file, and my audio problem was gone. I'm still not sure why or how it was resolved. The portion where the audio cut out in the original video remained untouched -- I did not edit that clip at all.
So, while my question hasn't been answered, the problem has resolved itself. So I'm going to check the "Yes, my question has been answered" box. If anyone else experiences this in the future, I'll be glad to offer whatever help I can from my experience. But for now I'm chalking it up as a "glitch" since I could never quite pinpoint it.
I do want to express my thanks to you folks for lending a hand and for giving me alternative suggestions. I never got to that point, but it certainly would have been my next step had the audio problem persisted.