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Error with Licensing Presenter 7?

Mentor ,
Apr 29, 2011 Apr 29, 2011

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Hi.  I just purchased Adobe Presenter Add-In for PowerPoint and I'm using PPT 2007 from Microsoft Office 2007 on Windows.

I got the following error dialog.  I cannot use Presenter right now because of this licensing issue.  I'm not sure why this persists even after uninstalling and reinstalling the Add-In.

Can anyone help me get  my product running properly?  I get this message whenever I click on any of the menu items in PowerPoint under Adobe Presenter.

adobe_presenter_error.png

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Guest
May 02, 2011 May 02, 2011

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hi Markerline

Can you verify if you have IE9 on your system? If yes, please uninstall it from Add Remove programs and retry. Once you are able to accept the EULA and invoke Presenter the first time, you can reinstall IE9.

thanks

NIRUPAM TEWARY

Adobe Systems

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Mentor ,
May 02, 2011 May 02, 2011

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I have taken the steps you recommended.  However I have a more pertinent question now.

What if I want to upgrade to Microsoft Office 2010 with PowerPoint 2010?  My understanding is that Presenter 7 is not compatible with MS Office 2010 and only compatible with 2007 or prior.  Can you please offer a solution or steps I would need to take if I were to upgrade the MS Office Suite to 2010?

Thanks in advance,

-markerline

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Community Beginner ,
May 04, 2011 May 04, 2011

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Hi Marker,

Latest patch of Adobe Presenter 7 that is 7.0.6 is compatible with MS office 2010. So you may need to update your existing Prsenter to latest version and then you can upgrade to Office 2010.

You can download the patches from the below link:

http://www.adobe.com/support/downloads/product.jsp?product=153&platform=Windows

Thanks,

Ravi

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