Phil, I've about 250ish points sat in a mystery second account that I've never been able to get removed… You are welcome to those… Jong lost over 4k its not worth the bother… Hell Im a muppet cos I just got feed up with 'you can't have your old name its in use' when the forum moved over… Sorry I can't be any more help…
Apologies… Jong 4k was off the cuff and some way off the mark too…
The original poster is the only one that can award you points, and it seems that in both your examples the original posters clicked the "Answered" button but didn't think it was worth assigning points to you.
Now I don't think it's a BIG deal because those "points" don't have any intrinsic value. At times, you'll find the regulars joking about 'how many for the stuffed animal' or 'how many for the next free ugrade', but that's all just that -- fooling around. But in a certain sense, the point system *does* have its merits. If you, as a questioner, are given two wildly different answers, one from someone with "2 posts, no points" and one from a person with "5,340 posts, 15,335 points" -- who'd you trust?
(Then again, the point system is "global" on the entire Adobe forum; meaning if you are an 'expert' in, say, Illustrator, and gained a lot of points over there, you can mess with the system by answering in other forums as well. "We Regulars" don't really care about the points. I think.)
(As for my lost post count, points, avatar, and private messages history: ... I No Longer Care. Given all the other shortcomings of this forum's software (Jive), it seems the wisest thing to do.)