5 Replies Latest reply on May 1, 2011 12:23 PM by austinell16

    After Effects CS5 Installation Problem

    austinell16

      I'm running Windows 7 64 bit and can't seem to install a trial verion of CS5 After Effects.  I have a licensed version of CS5 Design Basic installed.  I've followed all of Adobe's troubleshooting tips and Adobe Support Advisor is not detecting any problems.  Any thoughts or help is greatly appreciated!  The error log is as follows:

       

       

      Exit Code: 7

       

       

      -------------------------------------- Summary --------------------------------------

       

       

      - 0 fatal error(s), 54 error(s), 51 warning(s)

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      ERROR: MsiConfigureProductEx failed with error: 1612

       

       

      ERROR: The following payload errors were found during install:

       

       

      ERROR:  - Adobe CSXS Infrastructure CS5: Install failed

       

       

      ERROR:  - Microsoft_VC90_ATL_x86: Install failed

       

       

      ERROR:  - Adobe Media Player: Install failed

       

       

      ERROR:  - Microsoft_VC90_CRT_x86: Install failed

       

       

      ERROR:  - Adobe Bridge CS5: Install failed

       

       

      ERROR:  - Recommended Common Fonts Installation x64: Install failed

       

       

      ERROR:  - AdobePDFL x64 CS5: Install failed

       

       

      ERROR:  - DeviceCentral_DeviceCentral3LP-en_US: Install failed

       

       

      ERROR:  - Microsoft_VC80_MFCLOC_x86_x64: Install failed

       

       

      ERROR:  - Adobe After Effects CS5 Third Party RoyaltyContent Wrapper: Install failed

       

       

      ERROR:  - Adobe XMP Panels CS5: Install failed

       

       

      ERROR:  - Adobe Player for Embedding: Install failed

       

       

      ERROR:  - Photoshop Camera Raw: Install failed

       

       

      ERROR:  - AdobeHelp: Install failed

       

       

      ERROR:  - Camera Profiles Installer: Install failed

       

       

      ERROR:  - Adobe After Effects CS5 Third Party Content Wrapper: Install failed

       

       

      ERROR:  - Microsoft_VC80_CRT_x86_x64: Install failed

       

       

      ERROR:  - Photoshop Camera Raw (64 bit): Install failed

       

       

      ERROR:  - Microsoft_VC90_MFC_x86: Install failed

       

       

      ERROR:  - Adobe After Effects CS5 Support: Install failed

       

       

      ERROR:  - Adobe Media Encoder CS5 X64: Install failed

       

       

      ERROR:  - Adobe After Effects CS5_AdobeAfterEffects10en_USLanguagePack: Install failed

       

       

      ERROR:  - Suite Shared Configuration CS5: Install failed

       

       

      ERROR:  - DeviceCentral: Failed due to Language Pack installation failure

       

       

      ERROR:  - AdobeTypeSupport CS5: Install failed

       

       

      ERROR:  - AdobeColorCommonSetRGB: Install failed

       

       

      ERROR:  - Adobe Player for Embedding x64: Install failed

       

       

      ERROR:  - Required Common Fonts Installation x64: Install failed

       

       

      ERROR:  - Microsoft_VC90_ATL_x86_x64: Install failed

       

       

      ERROR:  - AdobeOutputModule: Install failed

       

       

      ERROR:  - Microsoft_VC90_CRT_x86_x64: Install failed

       

       

      ERROR:  - Microsoft_VC80_CRT_x86: Install failed

       

       

      ERROR:  - AdobeCMaps x64 CS5: Install failed

       

       

      ERROR:  - AdobeTypeSupport x64 CS5: Install failed

       

       

      ERROR:  - Adobe Media Encoder CS5 PCI WRAPPER X64: Install failed

       

       

      ERROR:  - Microsoft_VC90_MFC_x86_x64: Install failed

       

       

      ERROR:  - AdobeColorVideoProfilesAE CS5: Install failed

       

       

      ERROR:  - DynamiclinkSupport: Install failed

       

       

      ERROR:  - AdobePDFL CS5: Install failed

       

       

      ERROR:  - AdobeCMaps CS5: Install failed

       

       

      ERROR:  - Microsoft_VC80_MFC_x86_x64: Install failed

       

       

      ERROR:  - Adobe After Effects CS5 Presets: Install failed

       

       

      ERROR:  - Adobe SwitchBoard 2.0: Install failed

       

       

      ERROR:  - Microsoft_VC80_MFC_x86: Install failed

       

       

      ERROR:  - Pixel Bender Toolkit: Install failed

       

       

      ERROR:  - Microsoft_VC80_MFCLOC_x86: Install failed

       

       

      ERROR:  - Adobe After Effects CS5: Failed due to Language Pack installation failure

       

       

      ERROR:  - Adobe Extension Manager CS5: Install failed

       

       

      ERROR:  - AdobeJRE: Install failed

       

       

      ERROR:  - Adobe ExtendScript Toolkit CS5: Install failed

       

       

      ERROR:  - AdobeMotionPicture CS5: Install failed

       

       

      ERROR:  - Adobe AIR: Install failed

       

       

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