This content has been marked as final. Show 7 replies
There is only one CHM file generated when you compile. Have you checked you have sent her the right file? Look at your SSL properties and check the time/date stamp. Then get "her" to check "she" is looking at the correct CHM. Other than that, if you could provide a little more detail we may be able to help further.
This is quite frustrating!
This has to be an issue with the HTML Help viewer, because I opened a version of the CHM I sent to a co-worker last week, and it appears corrupt as well. Can anyone provide information about how to repair/reinstall the HTML Help viewer, and we'll see if that works? Thanks!
This might not be the viewer - it might be the .css files your topics are connected to. It sounds like some of the topics have browser-default colors showing up (i.e. blue for all kinds of hyperlinks, including glossary links).
We have an ongoing problem with the .cpd file losing the templates and stylesheets from our topic properties. It's easy enough to see - look at the Properties of one of the topics whose styles are hosed in the .chm. The template is on the General tab, and the stylesheet is on the Appearance tab.
The fix is easy: On the Projects pane, highlight a group of topics that are supposed to have the same .css. Right-click them and select Properties. If you aren't using a template, go to the Appearances tab and select the .css you want to use. Click Apply and then close the Properties window with the X button. Don't click OK after you click Apply when you're changing properties for multiple topics - sometimes it decides to change the first topic only.
If you do have templates, do the same thing to open Properties, and select < None > in the Templates drop-down on the General tab. Click Apply. Then select the template you want to use, click Apply again, and close the Properties window with the X button.
Good suggestion. I gave it a shot, but removing and reconnecting the CSS file to individual topics and the template didn't have an effect.
Since it seems to be a localized problem on just my machine when I'm viewing the CHM file, I'm going back to the HTML Help Viewer. I seem to remember an online diagnostic that would analyze your system and fix issues with the viewer. I believe I found it linked somewhere previously on the MS Help Wiki site. Can anyone point me in that direction?
I know it's bad form to reply to your own post, but I wanted to report that I have resolved the issue. The page was looking for is MJ's Diagnostics. It helped me to re-register all my HTML Help component DLLs, and I emptied my Temporary Internet Files cache (duh!).
Thanks for your assistance!