2 Replies Latest reply on May 3, 2011 3:08 PM by MichaelKazlow

Print options blank in reader

libbykennedy May 3, 2011 12:48 PM

My computer crashed recently. I used to use Adobe 9 to print out faxes I receive. That was not available anymore so I am now using Reader X. My system is an XP. When I try to print faxes (pdf files) and my printing options come up the box is blank. I basically guess which button to push to print. It prints just fine. My problem is that occasionally I need to print just one page of say a 30 page fax. I'm not able to make that selection because the box is blank.

Thanks for any help.

libby

1. Re: Print options blank in reader

MichaelKazlow May 3, 2011 3:08 PM (in response to libbykennedy)

Probably has something to do with your crash. Something is munged. If you set a point so you can restore your computer to before the crash you might be ok. If not I'd recommend you find a decent registry fixer and remove all traces of Reader 9 or 10 and then re-install 10. You might be out of luck though and need to re-install your OS if that doesn't work.

Of course if you have a good backup, you can erase your drive and restore your backup.
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2. Re: Print options blank in reader

libbykennedy May 3, 2011 3:14 PM (in response to libbykennedy)

We have already reinstalled our OS.
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