3 Replies Latest reply on May 10, 2015 8:42 PM by mjik37

    Install Issue, Quit Safari

    ragboy Level 1

      I am trying to install on Mac 10.6.7 and it tells me to quit chrome and safari. Safari isn't running. I quit everything, still tells me to quit safari. I reboot, run installer with nothing running, still tells me to quit safari.

       

      Please advise, can't install. Have been running zend studio 8 and FB 4 separately, can't wait to get in one environment.

       

      Robert Garcia

      Bighead Technology

        • 1. Re: Install Issue, Quit Safari
          sudhirm

          Hi Robert,

           

          Can you please check if that process(Safari) is running by going to Applications/Utilities/Activity Monitor. If it is running, can you quit the process and try again.

           

          Thanks,

          Sudhir

          • 2. Re: Install Issue, Quit Safari
            ragboy Level 1

            No, it is not. But I found that "Xmarks for Safari" was running. So I quit that and it worked. So I am guessing you are not querying "safari" but something like "safari".

             

            --

            Robert Garcia

            BigHead Technology

            15520 Coutelenc Rd

            Magalia, Ca 95954

            ph: 530.645.4040 x222 fax: 530.645.4040

            rgarcia@bighead.net - http://bighead.net/

             

            On Tuesday, May 3, 2011 at 10:37 PM, sudhirm wrote:

            Hi Robert,

             

            Can you please check if that process(Safari) is running by going to Applications/Utilities/Activity Monitor. If it is running, can you quit the process and try again.

             

            Thanks,

            Sudhir

            >

            • 3. Re: Install Issue, Quit Safari
              mjik37

              Hi Robert,

              I had the same issue and went thru all of these fixes (all evening) with no success. I figured that some app that was open must be using Safari and I'd never find it. So I went to the apple, opened "Force Quit" and Force Quit Everything that was open. That fixed it and it installed very quickly. Finally! Hope it works for you.