4 Replies Latest reply on May 4, 2011 10:09 AM by jhf12

    Recording Function Does Not Work (Captivate 4)

    jhf12

      I am trying to create a software demonstration using Captivate 4.  From the main splash screen I select:

       

      Software Simulation > Screen Area > Full Screen

       

      When I press the Record button (or when I use the "Alt-R" command), I am immediately taken back to the splash screen.  Nothing is recording.  It is like I didnt even set up the project.

       

      Same thing occurs when I try to record an application.  As soon as I press "Record" I am taken back to the splash screen.  I have trolled the forum trying to find an answer to this issue but it appears most have to do with audio... for this issue, I can't record anything.

       

      Please help, thank you.