1 Reply Latest reply on Mar 12, 2012 4:09 AM by staniere

    jfmerge: [240]Failure loading colour palette from form file.

    softdev20

      Hi All,

       

      I need your help. I am new to JetForm and have to use it because of my work. Recently I have been assigned a task which is to amend an existing form, however, when I opened it with the JetForm Designer, it prompted me with message #4043 with following information:

       

      The current settings for Symbol Set handling are different

      from when the form was last saved.

      Form: Convert is Yes,950,950

      Current: Convert is Yes,1252,850

       

      I skipped the warning message and just compile the MDF file directly without any changes. Then, I just got the "jfmerge: [240]Failure loading colour palette from form file." error message during the printing process. May I know how could I fix it? Please help and advise.

       

      Thanks,

      Charoite

        • 1. Re: jfmerge: [240]Failure loading colour palette from form file.
          staniere Level 1

          Hello,

          I have exactly same problem than you while opening an existing .ifd file :

          "

          The current settings for Symbol Set handling are different from when the template was last saved.

          Template : Convert is No,936,850

          Current : Convert is N0,1252,850

          "

          I suppose it is due to chinese characters (Simsun font) bad installed on my desktop, but it is only hypothesis.

           

          Did you achieve to avoid this message since 05/2011 ?