0 Replies Latest reply on May 6, 2011 11:25 AM by AletheaK1

    Cannot view PDF files with Reader once we uninstall Acrobat X Professional

    AletheaK1

      Our office recently installed Acrobat X Professional on all of our computers. One of our groups uses Adobe Reader to view documents in a medical records system. The documents are imported into the system via an interface that converts them to PDFs. Before the installation of Acrobat X, the documents were viewable with Adobe Reader. We were told that the medical record system is not compatible with Acrobat X, but it is with Acrobat 9. After we uninstall Acrobat X, the documents are still not viewable with Adobe Reader. We were told to unistall all Adobe products, but we are unable to uninstall the Reader. We are running Window XP Professional SP3. Is there a way to completing uninstall Reader? Or do you have any other suggestions?