3 Replies Latest reply on May 9, 2011 9:51 PM by Krishna Prasad B V

    Workflow Lock

    woz

      Hi I have a client that uses Contribute CS5 on a mac.

      She was able to edit pages but recently she gets an error when trying to publish an edited page that she can not publish the page due to a workflow lock.

      I have tried removing any lock files on both the server and her machine to no avail.

      This is persistent with any pages that she tries to edit.

      Any ideas or help would be appreciated.

      Thanks

      Warren

        • 1. Re: Workflow Lock
          Krishna Prasad B V Level 3

          Hi,

           

               Is the error message about draftworkflow.lck file? If so, I think it will be present in Users/<user_name>/Library/Application Support/Adobe/Configuration/IBETemp folder. Can you try deleting the file and then try publishing the drafts.

           

          If the error message is not about draftworkflow.lck file, can you provide the screenshot of the error message?

          • 2. Re: Workflow Lock
            woz Level 1

            She couldn't find the file or location, but here is a screenshot with the error.

            Once you click OK it appears to do something but as soon as you try to publish the page it does the same thing

            Thanks for your time

             

            WarrenScreen shot 2011-05-09 at 11 17 20 AM.png

            • 3. Re: Workflow Lock
              Krishna Prasad B V Level 3

              Hi,

               

                   Can you try removing the website connection and re-creating the connection to the website, and then, try editing and publishing the web page?