3 Replies Latest reply on May 11, 2011 7:41 AM by Mohammad Tahseen

    Installing Premiere Elements 9 in foulty dvd drive

    Hartell

      Installed PRE9 from purchased disk. Could not install anything from second (content) disk, and thought it was a problem with the disk. After much discussion with support persons, discovered my disk drive was failing (had failed?). Replaced the drive and now need to know if it is a good idea to re-install the entire program, or just the content of the second disk. Have opened the program (before replacing the drive) and it does work, but have problems with Classroom in a Book, which tells me that I don't have all the files needed to do the exercises.

       

      It will now be no problem to install disk 2, but wonder if I should reinstall disk 1 (I shudder at the thought).

       

      Thanks for any help

       

      Tam Hartell