3 Replies Latest reply on May 10, 2011 10:10 PM by kurkuppi

    Adobe Reader has encountered a problem and needs to close.

    lv2ck

      When reading PDF attachments, I get the following:  Adobe Reader has encountered a problem and needs to close. I have tried to remove Adobe Reader via Control Panel, Add or Remove Programs but that won't work.  I get this:  This patch package could not be opened.  Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package. I don't know how to do what is being asked.  I have tried to download Adobe Reader again but get this when I do:  Note:  this application already installed.

       

      I have Adobe Reader X (10.0.1) with an update installed on 2/19/2011.  I have Windows XP SP3.

       

      Anyone who can help me get Adobe Reader working correctly again or uninstalling it so I can reinstall.

       

      Thanks for any help.