3 Replies Latest reply on May 23, 2011 6:42 PM by Claudio González

    Does Adobe even read this forum ?

    ZartC

      There are so much unanswered questions, suggestions and problem descriptions in this forum that it makes me wonder if Adobe even read it sometime.

      Why are they asking for feedback anyway, when they never give any answer to our questions to begin with.

      ZC.

        • 1. Re: Does Adobe even read this forum ?
          ~graffiti Adobe Community Professional & MVP

          Occasionally Adobe employees will come in here and help out but they are not required to since this is a user to user forum. If the quesiton isn't answered, it's because no one reading has had the issue or knows what is going on. A lot of time it's because posters with issues don't give anywhere near enough detail for us to know what is wrong.

          • 2. Re: Does Adobe even read this forum ?
            dave_m_k Adobe Employee

            Good day ZC,

             

            As ~graffiti said, Adobe employees do pop in from time to time to contribute on these forums, however these are User-to-User forums and our Community Professionals and super-users such as ~graffiti do the bulk of the heavy-lifting around here.

             

            Regards,

            David

            Acrobat Community Manager

            Adobe Systems

            • 3. Re: Does Adobe even read this forum ?
              Claudio González Most Valuable Participant

              ZartC wrote:

               

              ...

              they never give any answer to our questions to begin with.

              ZC.

              Aren't you exagerating a bit? I would say that a majority of the questions posted here receive good answers. That these do not come from Adobe employees doesn't matter, as this is a user to usert forum. As it used to say up there, but not longer does.