7 Replies Latest reply on May 11, 2011 12:00 PM by Kevin-Monahan

    Hard crash when resizing windows in CS5 & CS5.5 - help!

    Stevedocmaker Level 1

      I am suddenly experiencing a very hard crash (I have to power down the system & restart, I can not force quit) when I'm draging the bar bewteen the source and program windows (in order to resize these windows).  It is intermittent, but frequent.  I noticed it once yesterday with CS5.  I happend to be about to install CS5.5, so I went ahead with the installation and the problem persisted.  Here's a rundown on my system:

        Model Name:    Mac Pro
        Model Identifier:    MacPro3,1
        Processor Name:    Quad-Core Intel Xeon
        Processor Speed:    2.8 GHz
        Number Of Processors:    2
        Total Number Of Cores:    8
        L2 Cache (per processor):    12 MB
        Memory:    16 GB
        Bus Speed:    1.6 GHz
        Boot ROM Version:    MP31.006C.B05
        SMC Version (system):    1.25f4
        Serial Number (system):    G881400SXYL
        Hardware UUID:    F851E343-0FD7-51B2-BBEB-A9204C3564D6

        Graphics card is NVIDIA Quadro 4000.


      I've tried resizing with no clips present, and it works fine.  It is only once something is in the source window that the problem exists.  I believe this is hardware related as I've been using the software for months without this problem, but nothing in my system has changed.  I vaguely recall that there is some way to cleanse some of the RAM on the mac with a keystroke sequence during bootup, perhaps this is called for but I don't recall enough about this to even do a search.


      Can someome help?