0 Replies Latest reply on May 10, 2011 8:59 PM by tao3636

    how come my email recipients are asked to download chinese font patch for the attached pdf doc

    tao3636

      is there anyone can help me with the problem i met when i tried to send an email attahced with a pdf doc to my customers, when our customers received my email with a pdf attachment, and try to open the pdf doc, they are required to download a simplifed chinese font patch for their adobe reader, it is quite annoying, and i dont want to ring all of my customers to teach them how to install the patch, coz our customer group is quite big, it is impossible for me to do so. is there any other way i can use to solve this problem?  I do believe there is something wrong with my computer system setting or my outlook express setting, which leads to all the emails i send out are in chinese font format.could someone teach me how to set my system or my outlook express to avoid certain kind of problem??