5 Replies Latest reply: May 14, 2011 4:40 PM by AnthonyIN RSS

    Premiere Elements 9 - Import quicktime problem

    AnthonyIN

      I am having trouble importing a video file into PE9. I get an error message that says "Add media failure. The importer reported a generic error."

       

      The file is a quicktime movie (.mov)

      It is 2.53 MB

      The image was generated by an ultrasound machine. It should not have any kind of copyright protection or anything like that on it.

      The width is 640, height 480

      Data/bit rate is 4246kbps

      Frame rate 43 fps

       

      Would appreciate any help or ideas how to make this work.