6 Replies Latest reply on Mar 27, 2015 7:16 AM by markm1036393

    Problem to authorize a android device (Adobe DRM)

    mcardia

      Hi!

       

      I´ve checked and double checked my adobe id, but when i tried to authorize my device to Adobe DRM it´s says that authorization failed.

       

      I´m using the lastest premium version of aldiko for my android (froyo) wich is listed in supported devices by adobe.

       

      My device is a Point-Of-View Mobbi Tablet.

       

      Can you help me?

       

        • 1. Re: Problem to authorize a android device (Adobe DRM)
          Frustrated in AZ Level 4

          There's a difference between the operating software and the device.  While a

          version of android software is supported by ADE, your device is not on the

          list.  (Here is the URL:

          http://blogs.adobe.com/digitalpublishing/supported-devices ).  The only

          aldiko device listed is the 'aldiko book reader'.

           

          I'd go to the tablet's website and see if they have a FAQ about ebook reader

          software.  You might be able to use Bluefire or Overdrive.

           

          Sorry!

           

          ==============

          • 2. Re: Problem to authorize a android device (Adobe DRM)
            mcardia Level 1

            It is supported.

             

            I found out the problem.

             

            My hardware date was wrong, so the authorization of my device failed.

             

            I rooted my device and fixed the date and now it´s working.

             

            Thanks.

             

            []'s

             

            Mário Cardia

             

             

             

            Em 15 de maio de 2011 12:36, Frustrated in AZ <forums@adobe.com> escreveu:

             

            There's a difference between the operating software and the device.  While

            a

            version of android software is supported by ADE, your device is not on the

            list.  (Here is the URL:

            http://blogs.adobe.com/digitalpublishing/supported-devices ).  The only

            aldiko device listed is the 'aldiko book reader'.

            >

            I'd go to the tablet's website and see if they have a FAQ about ebook

            reader

            software.  You might be able to use Bluefire or Overdrive.

            >

            Sorry!

            >

            ==============

            >

            • 3. Re: Problem to authorize a android device (Adobe DRM)
              mah8420

              I can confirm that this is a problem with the date (time zone) settings on the device. Thanks, Mario, for the suggestion. I also saw something about this on another forum about this problem. Here's my story, and I hope it will help others.

              I have a rooted Nook Color, which I bought and set up where I live, in Dallas, TX. I already have Adobe Digital on my PC and Laptop and have a registered account. I bought an ebook while visiting Seattle, WA. I downloaded the book on my laptop without any problem and opened it in Adobe Digital Editions. I then copied the pdf file to an sdcard to place in my Nook. On the Nook, I had installed Aldiko for Android. When I tried to open the pdf in that software, it took me to a page to register the device. I entered my ID and password and kept getting the "failed to authorize" error. I could not understand why. I also tried to register a new account with a different email. Same error. I then looked online for help. Oddly, the comments section on the Aldiko support site for this problem is closed. Read a few Android forums as well. Then came here. After reading Mario's comment, I changed the time zone from what it was set on for home (Central time) to where I was at the moment (Pacific) and rebooted the Nook. When I went to register this time, it worked fine, and I could import and open the book pdf file on my device. Thanks for the tip.

              • 4. Re: Problem to authorize a android device (Adobe DRM)
                BigCatChewToy

                Just had a similar problem on my HTC with Alkido, searched forums etc and couldnet get anything to work despite multiple usernames and email accounts etc. Finally solved this by opening the time/date settings and turning off the automatic "get time/date from network" checkbox. didnt change the time at all just unchecked the use auto checkbox and then went through Alkido's Abode DRM login. and it worked!

                 

                Hope this helps

                • 5. Re: Problem to authorize a android device (Adobe DRM)
                  a_yogafriend

                  Very helpful.  Me:  Samsung Note 10.1 Android 4.1.2 Alkido...Adobe DRM failed to auth

                   

                  Time zone setting was wrong.  Set to Arizona.  Viola! Works!!  Thanks!!!

                  • 6. Re: Problem to authorize a android device (Adobe DRM)
                    markm1036393

                    yep - uncheck auto time zone - no need for restart