Some extra information: the videos are .MTS files (AVCHD) from a Panasonic GH2.
Not sure if you have seen this THREAD, but take a look at Reply # 13.
The Permissions issue on the Mac has given both PrE, and PrPro users, problems, and the steps to remedy those are listed in Reply # 13.
Just tried renaming the two folders mentioned in reply #13 of that thread, and it didn't help. And frankly, the idea of having to create a separate user just to run PRE is excessively unappealing...
Update: I tried updating the VideoRenderer.framework as described in the following URL, but that didn't help:
The description of the issue there doesn't match my issue—my screen is not black, the video shows and I can move to any point in the clips, but I can't play them.
I don't know if you've tried this but:
Go to Premiere Elements' preferences and clear the Media Cache.
You don't mention if you started a new project or just continued working on the project you began with the trial of the program, but:
Start a new project. Make sure it's set up for 1920x1080 stereo AVCHD. Be sure to create a new folder for your project before you save your project file into it.
I don't know if you're using an external hard drive but, for this test, save your project file and captured video to your main hard drive.
Attach your camera with a USB connection and set it to play. Use Premiere Elements Get Media tool for Flip, AVCHD and Camera to get the video from the camera into your project.
- Clearing the Media Cache didn't help.
- I'm seeing the same problem both with two projects I started with the trial and with the new one I started after the purchase. Those original two projects worked when I had the trial. (The software was uninstalled and reinstalled since.)
- I'm not using an external hard drive.
- My camera is primarily a stills camera, so it doesn't work like your instructions said; there's no "play mode" involved. In the new project I created after installing the purchase version, I used the Flip, AVCHD and Camera setting to get the vids from an USB card reader.
I restarted my computer and now it works. Being used to Unix systems with uptimes of months, I feel more outraged than dumb because of this.
Thanks everybody for your help.
You'll have to take that up with Mr.Jobs, sacundim.