I'm having issue with some computers.
When opening a PDF file in the browser only (work in executable adobe reader), I cannot copy/paste an image of the document.
The target app receive a black box of the size of the picture.
This is relative to computers, as it's working on some computer (in my case : Intel CPU work, AMD did not, same OS->Win7-64bits).
I've try do disable hardware acceleration, but this didn't solve the issue.
Did someone already encouter this issue ?
reproduced on 7-32bits
I've 10.000 customers on this platform, currently on adobe7/8/9, and waiting for this "go" to update.
Is it possible to have an answer ?
For references : HP 6005 Pro
chipset AMD 785G (Radeon HD 4200)
On some computer setting protected mode disabled solve the issue
Not for the large part of my users, unfortunately.