10 Replies Latest reply on May 19, 2011 12:37 PM by the_wine_snob

    Premiere CS5 UI not completely loading -stalls -crashes

    Deaner77 Level 1

      Untitled-3.png

       

      I am having some devistating trouble with Prmiere. The only thing that I can think of that changed is that I went from 12 gig of ram to 36 gig.

       

      Some times when I launch PP, it crashes before it even loads. Other times...like the image above...some of the UI is missing. I can create assets in PP (titles, and color mattes) but as soon as I drag it on the timeline, PP stalls and is unresponsive until I force shut down.

       

      I ran all Adobe updates, and that didn't change anything.

      I uninstalled PP, rebooted, and reinstalled...changed nothing

      I uninstalled the entire suite, ran adobe's clean uninstaller, rebooted, reinstalled the suite....nothing changed.

       

      I am at an impass! I don't know what else to look at or try.

       

      Ideas?

       

      TIA

       

      Dean