8 Replies Latest reply: May 22, 2011 5:00 PM by FireStone987 RSS

    HELP: Spent hours/days trying to fix transcoding error in DVD burn

    FireStone987 Community Member

      I'm at my wit's end. Been 'round and 'round online help, troubleshooting randomly, etc.  After my movie is edited in Premiere Elements 3.0 I try to burn it in Create DVD.  Each time I try I get transcoding error at 31.69% and the message that Adobe has failed to return a video frame.  I've gone over the rendered video and especially at about the 34-minute mark but cannot find problem.

       

      I took original footage in Flip camera, converted the file to .wmv with Prism Video Converter, as I always do, and the first version of this movie burned with no trouble.  I came back and added a clip, also in .wmv format, and now it won't burn.  Seriously, I'm going crazy and would love to be able to chat by phone so someone can walk me through it.  This video is for a workshop that I lead and people are waiting for it.

       

      Can anyone help me?

       

      Nora

        • 1. Re: HELP: Spent hours/days trying to fix transcoding error in DVD burn
          Bill Hunt CommunityMVP

          Nora,

           

          The error message, "Failure to Return Video Frame" is most often associated with a gap in the Video portion of the Timeline. This ARTICLE will give you more details, and possible fixes.

           

          Good luck, and welcome to the forum.

           

          Hunt

          • 2. Re: HELP: Spent hours/days trying to fix transcoding error in DVD burn
            Steve Grisetti CommunityMVP

            Also note that version 3 does not include components for working with Flip video -- so you're not likely going to be able to successfully edit that video with it. And, unfortunately, converting it to WMV video is only going to compound the problem, since the converter program you're using also does not include components for Flip video. (This is Flip's problem, since they invented the 3ivx codec just for the camcorder.)

             

            The ability to work with Flip video was not added until version 9. However, the current version of the program can edit it natively.

            • 3. Re: HELP: Spent hours/days trying to fix transcoding error in DVD burn
              FireStone987 Community Member

              Hmmm.  I appreciate your reply, but I've had success with hours of converted Flip video until this glitch. Any thoughts?

               

              This is so frustrating.

               

              Thank you,

              Nora

              • 4. Re: HELP: Spent hours/days trying to fix transcoding error in DVD burn
                FireStone987 Community Member

                Thank you, Bill. Good article with lots of insight. I didn't know about that second pass and so I've recalculated my 31.69% mark and I just spent a lot of time going back over the timeline.  I'd already been inspecting it in "zoom" view.

                 

                Still didn't see any gaps, unrendered clips or anything that looked any different from the rest of the movie.  Except for two spots--one near where I'd calculated the issue should be, but not exactly in that spot--where I had black frames from the fade in the original Flip footage.  I cut those frames out, re-rendered, and I'll know in the morning if it worked.

                 

                Thanks; I may have more questions regarding this tomorrow (but I hope not)

                Nora

                • 5. Re: HELP: Spent hours/days trying to fix transcoding error in DVD burn
                  Bill Hunt CommunityMVP

                  It is likely that what you saw as "black frames" are/were gaps. Though they are Transparent, if there is no footage below, then one sees them as black. When you wish to have black between Clips, you need to add Black Video (from the New Icon).

                   

                  Now, with PrE 3, there may be features not included. Not sure if the Black Video is, but check the New Icon, and look in its drop-down menu.

                   

                  Good luck,

                   

                  Hunt

                   

                  PS - with PrPro, one could use Ann Ben's red Color Matte, below all other Tracks, and look for the red Frames. Not sure if your version of PrE allows one to create a New Track, below what is now Video Track 1.

                  • 6. Re: HELP: Spent hours/days trying to fix transcoding error in DVD burn
                    FireStone987 Community Member

                    Well, gentlemen, I awoke this morning to the same error in the same spot.

                    So I combed the entire timeline again and did actually find and fix a couple of gaps which I'd somehow overlooked the first two times (can't imagine how that happened).  Burned it again and same error, same place.  Really, this is killing me.

                     

                    So all I need now is to know how to successfully export/burn it to a folder or other media.  Then maybe I can re-load it into Adobe or burn directly to DVD from remote place.  I'm trying now to burn it to 8.(?)G folder because when I tried burning it to 4.7G folder it didn't work.

                     

                    Any other suggestions for getting this movie onto another form of media so I can go from there?

                     

                    Thank you

                    Nora

                    • 7. Re: HELP: Spent hours/days trying to fix transcoding error in DVD burn
                      nealeh Community Member

                      Create a text title, delete all the text from the title and drag it's duration to cover the entire length of your project. This should sort out any gaps you may have missed.

                       

                      Cheers,
                      --
                      Neale
                      Insanity is hereditary, you get it from your children

                      • 8. Re: HELP: Spent hours/days trying to fix transcoding error in DVD burn
                        FireStone987 Community Member

                        Thanks, Neale

                        I'll try this next if what I've done thus far doesn't burn through the night tonight.

                         

                        BTW, your insanity quote is my dad's favorite.  He had a t-shirt when I was a teen with that saying.  All I could do was shake my head and roll my eyes

                         

                        Cheers,

                        Nora