It's possible to download ADE without setting up an account with Adobe, but
ADE has to be registered to you in order to work. Blank screens tell me that
you might not have done this, so the first question is whether you obtained
an Adobe ID before you did the download. If not, and you're using a Windows
PC, use 'Add/Remove Programs' from the Control Panel to remove Digital
Editions from your computer, then go to Adobe.com and set up an account.
After that's done, download ADE again, and it 'should' work.
OTOH, if you set up an account with Adobe before you downloaded ADE, then
something's not right with the download. You can contact Adobe for help in
Hope this helps!
Thanks for the response, but it didn't help me. I already had logged in and tried mulitple times to unload and download the progarm. I must have something downloaded that's blocking the setup assistance. I have 2 users on my computer and when I log in under me I get a black screen with no options to choose from. When I log in under the other user I am able to complete the setup assistance and use it on that side. I'm not sure what's causing it but it's useless when logged in under me. It's a little of a pain, but at least I'm able to get a book onto my Nook.
You'll have to get serious with the technology. My guess is that something
about your anti-virus/firewall software is blocking the setup software. Try
to disable your A-V software (Norton, McAfee, others) and then install. If
this doesn't work, then you're looking at some seriously technical
configuration issues. That's my best guess. BTW: are you Windows 7 by any
In order to fix this you can follow steps as given below.
Solution ) Create a new user account with administrative privilages and uninstall old copy of Digital Editions and reinstall a fresh copy from link as given below.
I hope this will help you!!!!
If you do this, and you are Windows PC, EMPTY THE TRASH after you uninstall
ADE. Otherwise, ADE might pick up one of the previous files.